📈 Customer Service Massive AI Improvement

+ 🎮 Roblox’s AI Tool Creates 3D Worlds from Text in Real-Time!

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Happy Monday!!

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ON YOUR ‘MASTER LIST’ TODAY
  • 💬 AI Inspiration

  • 📸 Google's AI "Ask Photos" Lets You Search Memories with Ease!

  • 🤖 Ada Doubles Customer Service Resolutions with GPT-4 Integration!

  • 🎨 AI Art: Can You Spot the Difference?

  • 🎮 Roblox's AI Builds 3D Worlds from Just Text!

  • 📊 Last Poll Result

MONDAY AI QUOTE

“Defeat is not the worst of failures. Not to have tried is the true failure”

– AI Generated

GOOGLE AI

Google’s New AI Tool Helps You Search Photos Easily

Google is rolling out its AI-powered "Ask Photos" tool in the U.S. This new feature lets you search Google Photos using everyday language.

Powered by the Gemini AI, it can find photos based on events, locations, or even personal details. Available in early access.

OPEN AI

Ada Uses GPT-4 to Double Customer Service Resolutions

Ada, a leading AI-powered customer service platform, has integrated GPT-4 to set a new standard for customer support by focusing on "resolution rate" over the traditional "containment rate."

While containment measures how many inquiries chatbots handle without human involvement, Ada prioritizes how effectively issues are resolved.

Since adopting GPT-4, Ada has doubled its resolution rate, with some clients achieving up to 80% accuracy in automatically solving customer problems.

The platform's new AI agent, powered by OpenAI’s API, uses advanced reasoning and multiple subagents to refine responses, aiming for a 100% resolution rate.

Credits: Open AI

Key highlights:

  • GPT-4 integration doubled Ada’s resolution rate from 30% to 60%-80%.

  • New metric "resolution rate" focuses on how well issues are solved, not just contained.

  • Ada uses OpenAI's fine-tuning API to reduce AI hallucinations and improve accuracy.

  • Multi-agent AI systems process complex queries in real time.

  • Ada aims for a future where 100% customer issue resolution is achievable through AI..

Credits: Open AI

How do you feel about AI improving customer service resolution rates?

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AI ART - CAN YOU TELL?

Is Image A or Image B created by AI?

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A

B

Another 💯💯😲😲🤯🤯 Well DONE

AI GAMING

Roblox's New AI Creates 3D Worlds from Text

Credits: insert here

Roblox is building a new AI tool that can create 3D game worlds from text and images.

This tool, shown at the 2024 Developers Conference, allows players to create game environments in real-time.

Roblox plans to make this available to everyone, but it's still in early development.

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LAST POLL RESULT

How do you think AI will most impact the future according to Bill Gates?

Our readers are split, with most thinking AI will boost healthcare 🏥 or help solve climate issues 🌍.

THAT’S A WRAP

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